Frequently Asked Question for PgMP Credentials
Frequently Asked Question for the PMP and CAPM Credentials
Earning & Reporting Professional Development Units (PDUs)
- 1. How do I find my PMI ID number and my Project Management Professional (PMP®), Certified Associate in Project Management (CAPM®) or Program Management Professional (PgMPSM) number?
- 2. I was awarded the PMP in April. Do I have to wait until 1 January of next year to begin earning PDUs?
- 3. I participated in an activity in which only part of the program focused on project management. How do I determine the number of PDUs?
- 4. When reporting PDU activities, is any supporting documentation required?
- 5. Do I need to submit a separate Activities Reporting Form for each activity during a multiple-day event?
- 6. How do I determine the program number for PMI Chapter events under Category 3?
- 7. If I make the same presentation to multiple audiences, can I earn PDUs for each presentation?
- 8. How do I know if a course or seminar is sufficiently related to project management?
Continuing Certification Requirements (CCRs) and Fees
- 1. Where do I get the Application for Certification Renewal?
- 2. Does PMI offer refunds?
- 3. If I don’t renew at the end of my next cycle, can I get a refund?
- 4. Can the renewal fee be waived?
- 5. Does PMI offer an installment or yearly payment plan?
Online Reporting Questions
- 1. I have an apostrophe in my last name. Should I use it when I attempt to log into online reporting form?
- 2. I just submitted my PDU claim using the online reporting form, but my submission is not listed on my online transcript. How will I know if my submission is accepted?
- 3. Why does the online reporting form keep stating that my date(s) is incorrect or in an incorrect format?
- 4. Should I login using the "E#" ending in my ID number as listed on the credential eligibility I received before I took the certification exam?
Suspension Questions
- 1. Can I get an extension beyond the suspension expiration date?
- 2. I have retired from the project management profession. How do I end my certification?
- 3. Can I complete PDUs during my suspension period and apply them to my recent CCR cycle?
Earning & Reporting Professional Development Units (PDUs)
1. How do I find my PMI ID number and my Project Management Professional (PMP®), Certified Associate in Project Management (CAPM®) or Program Management Professional (PgMPSM) number?
You receive your PMI ID number when you first apply for the certification exam. It also is the number used for your PMI membership and to report PDUs. This number is commonly known as your Member ID. Your PMP, CAPM or PgMP number is shown on the certificate as the PMP, CAPM or PgMP number.
If you still cannot find your number, please e-mail our Customer Care team or call +1-610-356-4600, option 8. Individuals who do not have previous association with PMI — either as a member, former member, credential holder, former credential holder or Marketplace customer — do not have an identification number.
Back to Top
2. I was awarded the PMP in April. Do I have to wait until 1 January of next year to begin earning PDUs?
No, PMP holders are encouraged to begin earning and reporting PDU activities as soon as they successfully earn their credential.
Back to Top
3. I participated in an activity in which only part of the program focused on project management. How do I determine the number of PDUs?
In this situation, you should estimate the percentage of time that was directly relevant to project management. For example, a 15-hour course deemed 50 percent relevant would earn 7.5 PDUs. Be prepared to justify your estimates in the event that you are selected for audit.
Back to Top
4. When reporting PDU activities, is any supporting documentation required?
When you report activities, PMI recommends that all credential holders engaged in the CCR program maintain a folder of all PDU-related documentation. Please file all relevant supporting documentation for at least one year after the CCR cycle has ended, in the event of an audit. All that is needed for submission is the online PDU claim form or a mailed or faxed PDU claim form, which is available in the back of the 
CCR Program Handbook. For self-directed learning (category 2SDL) activities, you should also submit the SDL worksheet.
Back to Top
5. Do I need to submit a separate Activities Reporting Form for each activity during a multiple-day event?
No. You may submit one Activities Reporting Form for the event, which covers the total number of PDUs for the multiple-day event. However, you should mention the individual activities under item two, "Program/Activity Title."
Back to Top
6. How do I determine the program number for PMI chapter events under Category 3?
The program number would be in the format XXXX-XXXXXX, where the first four digits are the component’s provider ID number, and the last six digits are assigned to each activity by the component. The component’s Registered Education Provider (R.E.P.) number is the same as its ID number. Generally, chapter ID numbers begin with “C” and SIG ID numbers begin with “S.”
Back to Top
7. If I make the same presentation to multiple audiences, can I earn PDUs for each presentation?
Yes. The activity would be claimed under Category 2C, “Speaker on a Project/Program Management Topic.” The only qualifier is that the program must be delivered to a new audience every time in order to qualify. Download the CCR Program Handbook for more information.
Back to Top
8. How do I know if a course or seminar is sufficiently related to project management?
You may assume that courses offered for PDU credit by R.E.P.s are related to project and/or program management. If a course does not appear to be related, please notify PMI at once. If you are reporting attendance at a non-R.E.P. program or a self-directed learning (SDL) project, please use the process areas of A Guide to the Project Management Body of Knowledge (PMBOK® Guide)—Third Edition as a reference to qualify project management topics.
Back to Top
Continuing Certification Requirements (CCR) & Fees
1. Where do I get the Application for Certification Renewal?
Once the credential holder meets the requirements of the CCR program, PMI’s certification system will update the credential holder’s profile to allow them to complete the renewal process online. The credential holder is alerted via an e-mail to the address that PMI has on record. If an online transaction is not the most desired method of renewal, the credential holder who is eligible to renew can download a PDF of the renewal form that can be filled out and mailed to PMI with the appropriate renewal fee. Faxes will not be accepted.
Back to Top
2. Does PMI offer refunds?
PMI will offer a refund only in cases where a PMP, CAPM or PgMP resigns his or her certification. You will be refunded for the unused portion of the final year of your certification. The year in which the certification expires will be charged. If you cancel the certification and request a refund on 30 January of the second year in your certification cycle, your refund would look like this:
- • Cycle year one: full year used—no refund
- • Cycle year two: certification ended/partial year used—no refund
- • Cycle year three: completely unused—1/3 refund
No refunds are granted during the initial credential cycle.
Back to Top
3. If I don’t renew at the end of my next cycle, can I get a refund?
Refunds will not be granted if you do not report PDUs but continue active certification status for the entire duration of the renewed certification cycle.
Administration of your record still occurs for your cycle through PMI’s suspension policy and potential expiration.
Back to Top
4. Can the renewal fee be waived?
If you can document financial hardship, PMI may grant a fee waiver. If you believe you should be eligible for the waiver, please e-mail Customer Care team.
Back to Top
5. Does PMI offer an installment or yearly payment plan?
At this time, the renewal process cannot accommodate partial payment options. In the future, PMI hopes to accept a variety of payment schedules.
Back to Top
Online Reporting Questions
1. I have an apostrophe in my last name. Should I use it when I attempt to log into online reporting form?
No. The system does not recognize this character. Please use the first four letters of your last name. For example: A PMP with the last name "O'Connor" should use the password "ocon.”
Back to Top
2. I just submitted my PDU claim using the online reporting form, but my submission is not listed on my online transcript. How will I know if my submission is accepted?
All PDU submissions are reviewed before being entered into records. Please allow two weeks for online submissions to be recorded.
Back to Top
3. Why does the online reporting form keep stating that my date(s) is incorrect or in an incorrect format?
The online reporting form uses an international date format: Day/Month/Year. For example: 1 July 2006 should be entered as "01/07/2006.”
Back to Top
4. Should I login using the "E#" ending in my ID number as listed on the credential eligibility I received before I took the certification exam?
No, the "E#" ending is for exam scheduling purposes. Your PMI ID number is represented by the six digits that appears before the "E#" ending.
Back to Top
Suspension Questions
1. Can I get an extension beyond the suspension expiration date?
PMI recognizes that hardships may arise. PMP holders who are military personnel called to active duty, incapacitated due to illness or out on maternity leave can request an extension.
Back to Top
2. I have retired from the project management profession. How do I end my certification?
Please send a written request to PMI's certification department. Your certification will then be marked non-active. PMP holders with 10 years of good certification standing may qualify for the PMP-Retired status.
Back to Top
3. Can I complete PDUs during my suspension period and apply them to my recent CCR cycle?
If you complete required PDUs during the suspension period to meet your CCR, you will be able to renew your credential. However, if you can document the necessary PDUs from the original CCR cycle, you can use PDUs earned during your suspension period as activities toward the cycle in which these PDUs were actually earned.
Back to Top