SeminarsWorld® 
eSeminarsWorldSM
Web-based Self-Study
Asia Pacific Global Congress
EMEA Global Congress
North America Global Congress
Latin America Global Congress
SeminarsWorld®
1. What is the cancellation policy for SeminarsWorld?
2. How can I change or transfer my seminar?
3. Are there any special circumstances regarding registering via purchase order?
4. I registered for a seminar and now I cannot attend it. Can I send a substitute?
5. How will I know that my seminar attendance is confirmed?
6. Are SeminarsWorld costs tax deducible?
7. I was at a seminar and a photographer took my picture. Why?
8. What is the dress code at SeminarsWorld events?
9. What are the hours of the seminars?
10. What are Continuing Education Units (CEUs), and how do I earn them with SeminarsWorld?
11. What are Professional Development Units (PDUs), and how do I earn them with SeminarsWorld?
12. Who should I contact regarding other registration questions?
13. Who should I contact regarding course content questions?
1. What is the cancellation policy for SeminarsWorld?
Full refunds, less $50.00 (US) processing fee per registrant, will be granted for cancellations received in writing up to two weeks prior to the first day of the seminar. Cancellations received less than two weeks but 48 hours prior to the first day are subject to a $50.00 (US) service charge for each seminar day canceled and a $50.00 (US) processing fee. Refunds will not be given if a cancellation is received less than 48 hours prior to the first seminar. Refunds will not be given to registrants who do not attend without canceling in advance. Send your cancellation notice to sw2008@cteusa.com and be sure to include a copy of your original confirmation.
If PMI cancels a seminar for any reason, it assumes no responsibility for nonrefundable airline tickets or other travel costs.
PMI will make every effort to immediately notify registrants of a cancellation. PMI reserves the right to cancel any seminar that has insufficient enrollment.
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2. How can I change or transfer my seminar?
All seminar changes must be received in writing. There will be a $50.00 (US) transfer fee if seminar transfers are received within two weeks prior of your original registered seminar. After two weeks, a $50.00 (US) transfer fee plus a $50.00 (US) per seminar day fee will apply. No transfers will be accepted after the first day of your original registered seminar.
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3. Are there any special circumstances regarding registering via purchase order?
Purchase orders will only be accepted from government agencies. Those registering via purchase order must pay all balances 30 days prior to the first day of their seminar. If payment is not received, registration will be canceled and the seminar seat will be forfeited.
Following notification of cancellation, you may re-register by credit card if a seat is still available in the class. To re-register, please contact PMI SeminarsWorld® Registration at +1-800-373-0855 (within the United States) or +1-847-373-0855 (from all other locations).
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4. I registered for a seminar and now I cannot attend it. Can I send a substitute?
If you cannot make your seminar, you may send a substitute. When possible, you should call the registrar at +1-800-373-0855 (within the United States) or +1-847-759-4261 (from all other locations) prior to the first day of the seminar to provide substitute contact information. Attendees may alternately apply their registration fee to a future PMI seminar.
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5. How will I know that my seminar attendance has been confirmed?
A confirmation letter including your hotel information and seminar selections will be e-mailed to you upon receipt of payment. Registrants are advised not to make nonrefundable airline reservations until they receive a confirmation letter. If you registered by fax, the fax confirmation is not your seminar confirmation. Please call to confirm that you are registered or wait for your SeminarsWorld confirmation by e-mail.
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6. Are SeminarsWorld costs tax-deducible?
Income tax deduction may be allowed for educational expenses undertaken to maintain and improve professional skills. This includes registration, travel, meals, lodging and related expenses. (See U.S. Treasury Regulation 1.162–5.)
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7. I was at a seminar and a photographer took my picture. Why?
A professional photographer may be onsite to document events and activities.
Photographs are the sole property of PMI. By registering for or attending these events, attendees understand that all photographs may be used for promotional purposes.
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8. What is the dress code at SeminarsWorld events?
Casual business attire is appropriate.
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9. What are the hours of the seminars?
Registration and check-in begins at 7:30 a.m. local time. All seminars begin at 8 a.m. and end at 4 p.m. Lunch is from 12 p.m. to 1 p.m.
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10. What are Continuing Education Units (CEUs), and how do I earn them with SeminarsWorld?
CEUs are used internationally to maintain records of completion of organized post-secondary education. To receive a certificate and CEUs, you must attend the entire seminar. Receive 1.4 CEUs for attending two-day seminar, 2.1 CEUs for attending a three-day seminar and 2.5 CEUs for attending a four-day seminar. Attendees must turn in all tickets onsite and will receive a certificate on the final day of the seminar.
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11. What are Professional Development Units (PDUs), and how do I earn them with SeminarsWorld?
PMI and other PMI Registered Education Providers (R.E.P.s) issue PDUs for formal learning activities related to project management. These credits are accumulated by Project Management Professionals (PMPs) to maintain their certification. Attendees must turn in all tickets onsite and will receive a certificate on the final day of the seminar. To claim PDUs, attendees enter the program number listed on the certificate on the Online Reporting Form.
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12. Who should I contact regarding other registration questions?
Call +1-800-373-0855 (within the United States) or +1-847-759-4261 (from all other locations), or e-mail sw2008@cteusa.com
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13. Who should I contact regarding course content questions?
For seminar questions or concerns, call +1-610-356-4600 or e-mail seminarsworld@pmi.org.
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eSeminarsWorldSM
1. What is the cancellation policy for eSeminarsWorld?
2. What are Continuing Education Credits (CEUs), and how do I earn them with
eSeminarsWorld?
3. What are Professional Development Units (PDUs), and how do I earn them with eSeminarsWorld?
4. Who should I contact regarding other registration questions?
5. Who should I contact regarding course content questions?
1. What is the cancellation policy for eSeminarsWorld?
You will receive a full refund, minus a $50.00 (US) processing fee, for cancellations and transfer requests received up to five days before the first day of an eSeminar. PMI reserves the right to cancel any course with insufficient enrollment. PMI will make every effort to immediately notify registrants in the event of a cancellation.
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2. What are Continuing Education Credits (CEUs), and how do I earn them with eSeminarsWorld?
CEUs are used internationally to maintain records of completion of organized post-secondary education. To receive a certificate and CEUs, you must complete the entire eSeminarsWorld program. Completing a two-week eSeminarsWorld course grants 1.4 CEUs (14 contact hours), while completing a five-week course grants 3.5 CEUs (35 contact hours).
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3. What are Professional Development Units (PDUs), and how do I earn them with eSeminarsWorld?
PMI and other PMI Registered Education Providers (R.E.P.s) issue PDUs for formal learning activities related to project management. These credits are accumulated by Project Management Professionals (PMPs) to maintain their certification. To receive a certificate and PDUs, you must complete the entire eSeminarsWorld program. Completing a two-week eSeminarsWorld course yields 14 PDUs, while completing a five-week course yields 35 PDUs. To claims PDUs, participants must fill out the Online Reporting Form.
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4. Who should I contact regarding other registration questions?
Call +1-888-266-7839 (within the United States) or +1-847-759-4207 (from all other locations), or e-mail elearning@cteusa.com.
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5. Who should I contact regarding course content questions?
For eSeminarsWorld questions or concerns, call +1-610-356-4600 or email.
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Web-based Self-Study
1. Can I stop and start the course whenever I want?
2. Which A Guide to the Project Management Body of Knowledge (PMBOK® Guide) is this course aligned to?
3. Who will benefit from taking this course?
4. If I finish the course before the year ends, can I continue to review the modules for the remainder of the year?
5. Is there an instructor I can contact if I have a project management question?
6. What are the technical requirements for this course?
7. Are group discounts available?
8. Does this course prepare me for the Certified Associate in Project Management (CAPM®) or Project Management Professional (PMP®) exams?
9. How long will it take to get my certificate?
10. How do I access the course?
11. Are there tests?
1. Can I stop and start the course whenever I want?
Yes, you may stop the course in the middle of a module and return to it when you are ready. The screen where you leave will be the same screen displayed when you return to the course.
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2. To which version of the A Guide to the Project Management Body of Knowledge (PMBOK® Guide) is this course aligned?
This course is aligned to A Guide to the Project Management Body of Knowledge (PMBOK® Guide)—Third Edition.
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3. Who will benefit from taking this course?
The Project Management Methods and Mechanics course is recommended for anyone interested in project management, including students of project management, project managers, project team members, project customers and project stakeholders.
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4. If I finish the course before my year of eligibility ends, can I continue to review the modules for the remainder of the year?
Yes, if you finish the course prior to your year expiration date, you can continue to review the modules for the remainder of the year.
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5. Is there an instructor I can contact if I have a project management question?
No, this is a web-based self-study with no instructor interaction. However, the course is designed to give you immediate feedback on the status of your submitted work.
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6. What are the technical requirements for this course?
Minimum System Requirements
- Microsoft Windows 95/98/NT/2000/XP:
- • Pentium II
- • 64 MB RAM (later versions of Windows may require more system memory)
- • 800 x 600 256 color display
- • Connection to the Internet at 56K or better
- • Sound card
- • Internet Explorer 4.0 or above or Netscape Navigator / Communicator 4.x with Macromedia Flash 5 or better
Recommended System Requirements
- Microsoft Windows 95/98/NT/2000/XP or better:
- • Pentium III or better
- • 128 MB RAM or better
- • 16 bit (thousands of colors) display with 800 x 600 resolution or better
- • Connection to the Internet at 56K or better
- • Sound card
- • Internet Explorer 5.5 or above with Macromedia Flash 6 or better
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7. Are group discounts available?
A 20-percent discount is available for 10 or more employees from the same company if they sign up at the same time. To register as a group and receive a discount, you must call +1-888-266-7839 (within the United States) or +1-800- 713-0793 (from all other locations), or e-mail elearning@cteusa.com. Groups cannot register online.
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8. Does this course prepare me for the Certified Associate in Project Management (CAPM®) or Project Management Professional (PMP®) exams?
This course is not an exam preparatory course; however, the information in the course will be useful when studying for the exam. This course can be one of the resources used for study. In addition, completion of this course counts toward your total number of contact hours.
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9. How long will it take to get my certificate?
Certificates are mailed out 10 days after the course is completed.
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10. How do I access the course?
You will receive an auto-generated e-mail within 48 hours of registering that includes your ID and password for course access. Please check for this file within 48 hours of registering for this course to make sure this e-mail did not register as spam and/or junk mail.
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11. Are there tests?
Each module contains a post-test that is scored for your learning purposes. Scores are not recorded.
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